Artificial Intelligence Solutions

Artificial Intelligence (AI) and machine learning are rapidly evolving technologies that enhance the speed, precision, and effectiveness of human efforts. It’s being applied in an increasing number of areas­–from personal assistants to customer support, to banking transactions, to self-driving cars.

Our multidisciplinary teams work closely with clients to develop end-to-end AI software solutions that address critical business needs.

Systems

RECOMMENDATION SYSTEMS

Recommendation systems encourage customers to buy products they are interested in based on past purchasing behavior and viewing habits. These tools can increase customer engagement and impact customer lifetime value. A robust recommendation system can help a business scale exponentially.

Recommendation systems use algorithms to automatically suggest content for website users. We can work with you to develop tools that can help your site achieve:

  • Increased page views, dwell time, and click-through rates

  • Additional purchases of products or services based on customers’ past buying behavior

  • A more customized experience, including personalized offer

Churn

CHURN PREDICTION

It’s estimated that acquiring new customers is 15 times more expensive than retaining existing ones. Churn prediction identifies which users are likely to stop using your platform in the future. This allows marketers to take a more proactive approach to customer retention, using special offers, incentives and other types of outreach.

Our AI solution analyzes your customer data to identify which customers are most likely to churn and why, so that you can implement an effective targeted retention campaign in a timely manner.

Chatbot

CHATBOTS

A Chabot is a computer program designed to simulate conversation with users, typically through a website, app or instant message.  Using AI, a smart chatbot can help reduce labor costs by providing a friendly front end for your users’ most common questions and support needs.

Chatbots are becoming increasingly sophisticated and better able to engage with customers. We will work with you to determine where and how chatbots can deliver value and develop the tools to make this a reality.

GET IN TOUCH

Schedule a consultation with MatrixPoint to learn more about our solutions.

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